COMPANY DETAILSHelpdesk Solutions Australia

Helpdesk Solutions Australia

Address2 Barrie Street East Killara
Postcode2071
CitySydney
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Websitehttp://www.hs-australia.com.au
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Helpdesk Solutions Australia is a provider of a helpdesk solution, which incorporates Asset Management, Configuration Management (ITIL), Task and Project Management, Servers Monitoring and much more.

How is SysAid different from other web-based help desk software?

 

SysAid is built specifically for IT management. It is better able to meet the demands of organizations seeking internal, web-based help desk software

 
 

Installing SysAid is a snap and our friendly, knowledgeable support team will quickly remove any obstacle you may encounter along the way

 
 

SysAid is the only IT software to offer full communication abilities: SysAid not only lets users send e-mail, SMS and instant messages to one another, it can even contact them itself, automatically. Time-consuming phone calls are replaced with modern, efficient communication.

 

SysAid offers minimal setup and maintenance time. Available as either an installed Edition or an online On-Demand Edition, SysAid provides record-speed for implementation and integration

 

SysAid works on multiple platform environments, such as Windows and Linux

 

SysAid offers an all-in-one solution. A single interface provides web based help desk software, remote control, asset management, IT activity analysis tools, and more

 

SysAid is highly customizable: You can add or remove fields, redefine your forms and interface or adjust your translation of the system quickly, with only a few clicks

 

Suitable for technical and non-technical users, SysAid is intuitive and easy to use

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